Frequently Asked Questions

Membership Application

I would like to apply for a SIAS membership. How can I do so?

You may apply for a SIAS membership here

For Ordinary and Associate membership applications, upon receipt of your membership application form and confirmation of payment for membership annual fee, you will receive a Welcome Email. 

For Student / NSF membership applications, upon confirmation of payment for membership annual fee and verification of Student ID/11B, you will receive a Welcome Email. 

For Associate Sponsored (Shareholders/Staff) membership applications, upon receipt and verification of proof of holdings/staff status, you will receive a Welcome Email. 

For SIAS Youth Chapter membership applications, upon confirmation of your investment club membership status, you will receive a Welcome Email. 

If you do not receive a Welcome Email from us after 3 working days of membership application form submission, please email us at membership@sias.org.sg or contact us via our main line at 6227 2683.  

Membership Renewal

I would like to renew my SIAS membership. How can I do so?

You will receive a Membership Renewal Reminder email one month before the membership expiry date. Simply click on the link in the email to renew your membership.  

Alternatively, you may log in to your member account and click on the ‘Renew’ button, of which is only available one month before membership expiry date, when you are in the Membership History tab.  

Should you require further assistance with membership renewal matters, you may also email us at membership@sias.org.sg or call us at our main line at 6227 2683 with your query.   

Payment

What are your accepted modes of payment?

Online payment modes are accepted. 

Investor Disputes and Complaints

I need SIAS’ assistance to resolve a dispute with a company/an organization. What shall I do?

You are advised to write in or email us at admin@sias.org.sg, indicate your SIAS membership status (if you are a member) and provide a chronologically detailed account of the issue along with supporting document(s) which will help us work toward resolving the dispute favorably. SIAS will endeavour to respond within 2 weeks of receipt of your email correspondence.

As a responsible investor, you are advised to seek professional advice for the problems and issues you are facing. SIAS is not a licensed financial and legal advisor and will not be able to provide advice and legal assistance. However, we are able to provide sound education, suggestions, opinions and perspectives, and mediate between shareholders and companies involved as part of our mission as an association and independent charity for investors.

Termination of Membership

I wish to terminate my SIAS membership with immediate effect. Will I be refunded for the remaining unused number of months?

If you wish to terminate your SIAS membership before the expiry date, you may do so by writing to or emailing us at membership@sias.org.sg

There is no refund for remaining unused number of months.

Events

I would like to sign up for an event at member’s rate. How do I do so?

You may sign up for the event using your membership registered email address to enjoy member’s rate.  

Alternatively, if you are not a SIAS member, simply sign up for a membership here.

General Enquiries

I have forgotten my Login ID and/or Password. What shall I do?

You may write in or email us at membership@sias.org.sg with your full name and contact number if you have forgotten your Login ID.

If you have forgotten your Password, you may click here to reset your password.